State Farm® Insurance Agent

Lauren Ettenborough

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Nicole Martz

May 12, 2022

5 out of 5

"Lauren and her team are amazing! They are super responsive & friendly. Also very helpful with answering any and all questions! Would highly recommend working with her!"

Tina Mosley

October 15, 2021

5 out of 5

"Very friendly and addressed my issue quickly!"

Daniel Hood

June 9, 2021

5 out of 5

"Lauren and her team are always available to help. Would give more stars if possible"

Allison Sizemore

May 26, 2021

5 out of 5

"First of all, I’d like to say I love State Farm. I believe they are the best insurance company out there. Secondly, I’d like to say how wonderful Sarah Paulk of Lauren Bright State Farm is. Sarah is very professional, knowledgeable and so very sweet! When moving, it can be stressful. Sarah was very kind and patient to spend time talking with me and getting to know me and my situation. She was incredibly helpful. It’s an answered prayer to find Sarah and Lauren Bright State Farm."

…

"First of all, I’d like to say I love State Farm. I believe they are the best insurance company out there. Secondly, I’d like to say how wonderful Sarah Paulk of Lauren Bright State Farm is. Sarah is very professional, knowledgeable and so very sweet! When moving, it can be stressful. Sarah was very kind and patient to spend time talking with me and getting to know me and my situation. She was incredibly helpful. It’s an answered prayer to find Sarah and Lauren Bright State Farm."

…

Andre Dukes

May 21, 2021

5 out of 5

"Lauren is awesome to deal with! She responds with excitement, professionalism, knowledge, very courteous and goes out of the way to get the best deal concerning your needs. Each conversation was met with a “I’ve come to serve you” attitude. Honestly, you may never meet her, but she honestly cares about your situation. If she was ever tired when we spoke, you couldn’t tell. Excellent focus, excellent attitude and a joy to deal with. If you’re considering State Farm as your insurance carrier, give Lauren Bright a call, zero disappointment."

…

"Lauren is awesome to deal with! She responds with excitement, professionalism, knowledge, very courteous and goes out of the way to get the best deal concerning your needs. Each conversation was met with a “I’ve come to serve you” attitude. Honestly, you may never meet her, but she honestly cares about your situation. If she was ever tired when we spoke, you couldn’t tell. Excellent focus, excellent attitude and a joy to deal with. If you’re considering State Farm as your insurance carrier, give Lauren Bright a call, zero disappointment."

…

Brandon Tewes

February 9, 2021

1 out of 5

"Agent has repeatedly refused to pay tow bills. Putting her customer at risk of being impounded. All because the customer refuses to use her sub par services. And uses a local company that cares enough not to damage their car."

Nick Anderson

January 19, 2021

5 out of 5

"What a group of wonderful people! Sarah is a huge help!"

Agnes Ulmer

July 13, 2020

5 out of 5

"The best agents ever! They go above and beyond any needs you may have. Quick responses, extremely helpful, and will find the best price for the best policy. If I could give her 6 stars I would! Thank you so much Lauren!"

Alex Folkard

October 30, 2018

5 out of 5

"Even though I was only with Lauren for a month (left State Farm altogether), her office provided me with exceptional customer service and professionalism. Unlike my last agent, Laura Lynn Riden (who couldn't care less about her customers even if she tried), Lauren went above and beyond for me while battling State Farm over a claim. If you are with State Farm (especially Laura Lynn Riden), I highly suggest you give Lauren a shot. She cares deeply about her customers in every aspect that you could hope an insurance agent would. Thanks Lauren! I wish you the best of luck!"

…

"Even though I was only with Lauren for a month (left State Farm altogether), her office provided me with exceptional customer service and professionalism. Unlike my last agent, Laura Lynn Riden (who couldn't care less about her customers even if she tried), Lauren went above and beyond for me while battling State Farm over a claim. If you are with State Farm (especially Laura Lynn Riden), I highly suggest you give Lauren a shot. She cares deeply about her customers in every aspect that you could hope an insurance agent would. Thanks Lauren! I wish you the best of luck!"

…

michael breeden

February 27, 2018

5 out of 5

"Great agency and friendly service!!!"

Lonnie Stafford

February 27, 2018

5 out of 5

"Awesome Agents!!!"

Courtney Downey

February 27, 2018

5 out of 5

"State Farm is provides me with all of my insurance needs- always with excellent customer service. Chandler is a wonderfully helpful addition to Lauren's team; I highly recommend working with Chandler!"

tommy reitz

February 27, 2018

5 out of 5

"Great people to work with. Always helpful"

alisa bishop

February 27, 2018

5 out of 5

"so great !!! the absolute best"

Elijah Duncan

February 27, 2018

5 out of 5

"I LOVE chandler! He helped me so much. I am blessed to meet such an amazing man. I suggest him."

alex ailshie

February 27, 2018

5 out of 5

"Josh and Chandler are great guys. Very helpful"

Devon Brown

February 27, 2018

5 out of 5

"Great customer service! Chandler Jernigan goes above and beyond to be helpful!! Recommend to anyone with insurance needs!!"

Lillia Poveda

February 27, 2018

5 out of 5

"Chandler was extremely helpful and a attentive young man. I would recommend him!"

Ethan Stiles

February 27, 2018

5 out of 5

"Excellent, and helpful agents. Great customer service where you feel just like family. Would recommend to anyone looking for insurance policies. They take your stress and puts it to rest. 10/10"

Ashley Burkhart

February 27, 2018

5 out of 5

"The best SF agency in town!"

Thomas Reitz

February 27, 2018

5 out of 5

"Great insurance from great people, definitely took the time with this complicated customer"

Permanence Aesthetic

February 27, 2018

5 out of 5

"Insurance is always a sketchy business, but I’ve had nothing but great relations with these folks. Check them out!"

Devon Brown

February 27, 2018

5 out of 5

"Wonderful people work here that are there to help all day long!!!!!!!"

Chandler Jernigan

February 27, 2018

5 out of 5

"Great business!! Locally owned and run and always has great customer care from the employees!!!"

Christopher Weller

March 9, 2017

5 out of 5

"Most helpful insurance agent & team in Knoxville. They have helped me with claims at all hours of the day & night all while offering the best customer service in East Tennessee!"

What our customers say about us...

Nicole Martz

May 12, 2022

5 out of 5

"Lauren and her team are amazing! They are super responsive & friendly. Also very helpful with answering any and all questions! Would highly recommend working with her!"

Tina Mosley

October 15, 2021

5 out of 5

"Very friendly and addressed my issue quickly!"

Daniel Hood

June 9, 2021

5 out of 5

"Lauren and her team are always available to help. Would give more stars if possible"

Allison Sizemore

May 26, 2021

5 out of 5

"First of all, I’d like to say I love State Farm. I believe they are the best insurance company out there. Secondly, I’d like to say how wonderful Sarah Paulk of Lauren Bright State Farm is. Sarah is very professional, knowledgeable and so very sweet! When moving, it can be stressful. Sarah was very kind and patient to spend time talking with me and getting to know me and my situation. She was incredibly helpful. It’s an answered prayer to find Sarah and Lauren Bright State Farm."

…

"First of all, I’d like to say I love State Farm. I believe they are the best insurance company out there. Secondly, I’d like to say how wonderful Sarah Paulk of Lauren Bright State Farm is. Sarah is very professional, knowledgeable and so very sweet! When moving, it can be stressful. Sarah was very kind and patient to spend time talking with me and getting to know me and my situation. She was incredibly helpful. It’s an answered prayer to find Sarah and Lauren Bright State Farm."

…

Andre Dukes

May 21, 2021

5 out of 5

"Lauren is awesome to deal with! She responds with excitement, professionalism, knowledge, very courteous and goes out of the way to get the best deal concerning your needs. Each conversation was met with a “I’ve come to serve you” attitude. Honestly, you may never meet her, but she honestly cares about your situation. If she was ever tired when we spoke, you couldn’t tell. Excellent focus, excellent attitude and a joy to deal with. If you’re considering State Farm as your insurance carrier, give Lauren Bright a call, zero disappointment."

…

"Lauren is awesome to deal with! She responds with excitement, professionalism, knowledge, very courteous and goes out of the way to get the best deal concerning your needs. Each conversation was met with a “I’ve come to serve you” attitude. Honestly, you may never meet her, but she honestly cares about your situation. If she was ever tired when we spoke, you couldn’t tell. Excellent focus, excellent attitude and a joy to deal with. If you’re considering State Farm as your insurance carrier, give Lauren Bright a call, zero disappointment."

…

Brandon Tewes

February 9, 2021

1 out of 5

"Agent has repeatedly refused to pay tow bills. Putting her customer at risk of being impounded. All because the customer refuses to use her sub par services. And uses a local company that cares enough not to damage their car."

Nick Anderson

January 19, 2021

5 out of 5

"What a group of wonderful people! Sarah is a huge help!"

Agnes Ulmer

July 13, 2020

5 out of 5

"The best agents ever! They go above and beyond any needs you may have. Quick responses, extremely helpful, and will find the best price for the best policy. If I could give her 6 stars I would! Thank you so much Lauren!"

Alex Folkard

October 30, 2018

5 out of 5

"Even though I was only with Lauren for a month (left State Farm altogether), her office provided me with exceptional customer service and professionalism. Unlike my last agent, Laura Lynn Riden (who couldn't care less about her customers even if she tried), Lauren went above and beyond for me while battling State Farm over a claim. If you are with State Farm (especially Laura Lynn Riden), I highly suggest you give Lauren a shot. She cares deeply about her customers in every aspect that you could hope an insurance agent would. Thanks Lauren! I wish you the best of luck!"

…

"Even though I was only with Lauren for a month (left State Farm altogether), her office provided me with exceptional customer service and professionalism. Unlike my last agent, Laura Lynn Riden (who couldn't care less about her customers even if she tried), Lauren went above and beyond for me while battling State Farm over a claim. If you are with State Farm (especially Laura Lynn Riden), I highly suggest you give Lauren a shot. She cares deeply about her customers in every aspect that you could hope an insurance agent would. Thanks Lauren! I wish you the best of luck!"

…

michael breeden

February 27, 2018

5 out of 5

"Great agency and friendly service!!!"

Lonnie Stafford

February 27, 2018

5 out of 5

"Awesome Agents!!!"

Courtney Downey

February 27, 2018

5 out of 5

"State Farm is provides me with all of my insurance needs- always with excellent customer service. Chandler is a wonderfully helpful addition to Lauren's team; I highly recommend working with Chandler!"

tommy reitz

February 27, 2018

5 out of 5

"Great people to work with. Always helpful"

alisa bishop

February 27, 2018

5 out of 5

"so great !!! the absolute best"

Elijah Duncan

February 27, 2018

5 out of 5

"I LOVE chandler! He helped me so much. I am blessed to meet such an amazing man. I suggest him."

alex ailshie

February 27, 2018

5 out of 5

"Josh and Chandler are great guys. Very helpful"

Devon Brown

February 27, 2018

5 out of 5

"Great customer service! Chandler Jernigan goes above and beyond to be helpful!! Recommend to anyone with insurance needs!!"

Lillia Poveda

February 27, 2018

5 out of 5

"Chandler was extremely helpful and a attentive young man. I would recommend him!"

Ethan Stiles

February 27, 2018

5 out of 5

"Excellent, and helpful agents. Great customer service where you feel just like family. Would recommend to anyone looking for insurance policies. They take your stress and puts it to rest. 10/10"

Ashley Burkhart

February 27, 2018

5 out of 5

"The best SF agency in town!"

Thomas Reitz

February 27, 2018

5 out of 5

"Great insurance from great people, definitely took the time with this complicated customer"

Permanence Aesthetic

February 27, 2018

5 out of 5

"Insurance is always a sketchy business, but I’ve had nothing but great relations with these folks. Check them out!"

Devon Brown

February 27, 2018

5 out of 5

"Wonderful people work here that are there to help all day long!!!!!!!"

Chandler Jernigan

February 27, 2018

5 out of 5

"Great business!! Locally owned and run and always has great customer care from the employees!!!"

Christopher Weller

March 9, 2017

5 out of 5

"Most helpful insurance agent & team in Knoxville. They have helped me with claims at all hours of the day & night all while offering the best customer service in East Tennessee!"